Refunds and Cancellation

Effective Date: September 15,2025

At Glotiousys.com, we strive to provide the best services to our clients. However, we understand that circumstances may arise where a refund or cancellation is necessary. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations will be processed for services provided by Glotiousys.

1. Refund Policy

We offer refunds for specific services as outlined below:

Eligibility for Refunds: Refunds are available only if:
The service is cancelled within 7 days from the date of payment, and no work has been performed on the project.
The service rendered is materially different from what was agreed upon or if we fail to deliver within the mutually agreed time frame.
Non-refundable Services: The following services are non-refundable:
Any service where work has already commenced.
Services purchased as part of a bundle or package.
Processing of Refunds: If eligible, refunds will be processed within 15 business days to the original method of payment. Refunds may be subject to a processing fee as outlined at the time of purchase.

2. Cancellation Policy

You may cancel any service prior to the commencement of work. After the start of work, cancellations may incur charges for any services already performed up to that point. To cancel a service, you must notify us via email at support@glotiousys.com. The cancellation policy is subject to the following conditions:

Before Work Commences: Full refund, subject to our review and approval.
After Work Commences: If work has started but is incomplete, a partial refund may be issued based on the amount of work completed. This will be evaluated on a case-by-case basis.

3. Process for Requesting Refunds or Cancellations

To request a refund or cancellation, please follow these steps:

Contact Us: Send an email to support@glotiousys.com with your order details, including the service purchased, payment date, and reason for cancellation or refund request.
Review and Approval: Upon receiving your request, we will review the situation and notify you of the approval or denial of your refund or cancellation.
Refund Issuance: If approved, refunds will be processed within 15 business days.

4. Limitation of Liability for Refunds and Cancellations

Glotiousys is not liable for any indirect, incidental, or consequential damages resulting from the cancellation or refund of services. Our liability is strictly limited to the amount paid for the service that is eligible for a refund.

5. Changes to the Refund and Cancellation Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the Site after such changes will constitute acceptance of the modified policy.

6. Contact Information

For any questions regarding our Refund and Cancellation Policy, or to initiate a refund or cancellation request, please contact us:

Email: support@glotiousys.com